Stories
True Stories
News, events, case studies and podcasts from across the True community.
Attention was all you need: the changes ahead in Internet commerce
In our latest blog, Joe Seager-Dupuy dives into the consequences of increased AI adoption and how the shift from scarce human attention to tireless AI agents will redefine Internet commerce.
Everyone Wants to Build the “Function Health” of Europe. Should They?
This blog is co-authored by our own Kasia Cheng and Hanna Villa from Vorwerk Ventures, sharing perspectives on consumer health.Everyone’s trying to build the “Function Health of Europe” — but should they? In the U.S., Function Health cracked the code by making preventative care desirable, a subscription that feels more like a lifestyle brand than a medical service. The European opportunity looks very different.
Our Summer Networking Party
Last week, we brought the wider True network together at True House to mark the start of summer and connect in person.
How Technology Can Help Retailers Navigate US Tariffs
New US tariffs are set to squeeze UK retail margins. We outline the tech that can help retailers respond fast—cutting landed costs, refining pricing and making smarter inventory calls. In a volatile landscape, these tools offer a clear edge in protecting margin and staying resilient.
New Consumer markets with AI
AI is transforming consumer markets by making high-cost services more accessible and affordable. This parallels past tech revolutions, like personal computing and the gig economy, where innovation and cost reduction spurred market expansion. AI's rapid, scalable advancements, championed by major companies, are creating massive new demand. The market potential is vast, with history hinting at billion-dollar opportunities—and we're excited to support founders shaping this future.
The Cotswold Company to open 10th UK store
Portfolio company, The Cotswold Company, the digitally-led premium handcrafted furniture and homeware brand, is pleased to announce plans to open its 10th UK store, located in Stamford, in September.
The Cotswold Company Upgrades Showrooms with New Upholstery Hubs
In the year to date, the Group has recorded a 96% increase in revenue generated by upholstery, driven by its highly popular lines such as Talbot & Morris. Below TCC announce the roll-out of its innovative Upholstery Hubs -an in-showroom offer that provides customers with a one-stop-shop for all their upholstery needs.
‘Quantum leaps in tech are enabling IT to become a genuine business differentiator’
Amid an abundance of technology solutions, the challenge for retailers is not one of opportunity but navigation, maintains Matt Truman in his latest Retail Week column.
Transforming Retail: Insights from BRC CEO Technology & Innovation Insights Session
We recently held a CEO Technology & Innovation Insights Session, providing a critical platform for 30 retail leaders to discuss the challenges and opportunities presented by technological advancements. Following a presentation from Matt Truman on the current state of Retail, we focused on three topics presented by Danielle Le Toullec, Jamie Campbell and Liam Buswell: The Future of Brand Engagement, Shrink and Colleague Safety and Back-Office Automation.
Sneak Energy Wants To ‘HACK YOUR BRAIN’ This Summer
Disruptive energy drinks brand Sneak Energy’s first OOH campaign goes live this June and runs throughout the summer, broadcasting its formula’s powerful ability to ‘Hack Your Brain’.
Recent retail volatility has created M&A bargains
Our industry finds itself in a perplexing spot in 2024. Macroeconomic conditions aren’t great, but they’re an awful lot better than they were a year ago. Opportunities abound, particularly the potential for AI to deliver efficiencies throughout the value chain, but challenges also remain plentiful.
Measurement, talent and making strategic use of AI: marketing chiefs share their priorities for 2024
Marketing budgets took a hit in 2023 as businesses looked to reduce costs. That means marketers are more focused than ever on getting the most from their investment, not just in advertising but in talent and technology as well.
Sneak Energy plans Manchester billboard takeover and branded ouija board merch
Drinks brand Sneak Energy will launch its own branded ouija board as part of its new Halloween campaign – Satanic Cult – as well as launching a billboard takeover in Manchester tomorrow featuring catchy slogans such as “Hail Satan!” and “It’s sacrilicious!”
‘Deflation is coming – retailers must be alive to the risks’
Inflation has been making headlines for more than a year but retailers now need to be alert to the risks of deflation, warns True’s Matt Truman
‘As the storm abates, mothballed growth strategies are being rekindled’
Retail is not rapidly transitioning from bust to boom, but the headwinds that have blasted the industry are abating, believes True’s Matt Truman.
True's Take on: World Retail Congress 2023
Hot off the heels of ShopTalk Las Vegas, we took a trip to Barcelona to attend and speak at the World Retail Congress. With Matt, our Co-founder & Exec Chair speaking on the future of the industry and the current state of investment market in a private top 30 global CEO forum and Archie, our Innovation Director speaking on Circularity and Retail's Journey to Net Zero. In the spirit of democratising access to the event, we’re lifting the lid on our top takeaways.
Dangerous false economies risk limiting retail’s recovery from challenging period
You can’t manage a retail business quarter by quarter. Short-termism threatens to inhibit innovation and limit retail’s potential when tough times recede, warns True’s Matt Truman in his latest Retail Week article.
This too shall pass: 12 reasons to be hopeful going into 2023
Bad news sells, as we've seen in recent economic reporting. Very little has been publicised on the stabilising of the economy in comparison to the downward spike. In the spirit of starting the new year with a sense of optimism, and more importantly, a balanced point of view, read on for 12 headlines which are somewhat better (or at least less bad) than the media is reporting...
Lessons From The Portfolio: Showrooming In The Digital Age
When done well, D2C and e-commerce are a cost-efficient way to start and grow a retail business or brand. But as inflation bites and consumer confidence takes a tumble, retailers and brands are rightly concerned about the months ahead, and what the future strategy should be and whether omnichannel strategies that include stores should play a role. We summarise some key takeaways we’ve learnt from brands in our portfolio with a strong omnichannel mix.
Buckle up, The Storm Is Here
At True, we thrive on growing companies, striving to achieve equal contribution towards people, planet and profit, with a specific focus on positively impacting the communities in which our businesses live. We've warned of the macroeconomic dangers ahead and it doesn’t make me happy to see that those predictions are now playing out.